The Contracting KPIs you should adopt for faster turnaround time

Anirudh Vashishth

What is a KPI?

The full form of KPI stands for key performance indicator, in simpler words, quantifiable measurement of execution overtime for a precise objective. KPIs deliver targets for internal teams to shoot for, milestones to ensure improvement, and understandings that help people across the association make better decisions. Everywhere, in finance, sale, marketing or HR, key performance indicators assist every area of the business to move forward at the strategic level.

What is the necessity of key performance indicators of the contract management solutions?

The stakeholders investing in the contract management system desire to know that the investments are making good returns and that a favorable effect is being made across the trade.

Key Performance Indicators (KPIs) constitute an effective contract collaboration, but the biggest challenge for contract management is execution.

Indicating the substantial value of contract lifecycle management (CLM) can sometimes be challenging. The approach incorporates a variety of executions that do not always give results that differentiates between positive and negative.

Some results are not even quantifiable, including certain CLM activities, such as the execution of the digital contract to increase its efficiencies or organizational intelligence, which raises the question of the best way to evaluate the efficiency.

Why Are KPIs Important?

The contract KPIs ensure that the internal teams and external parties are following the company's overall objectives. There are specific reasons for implementing the performance indicators to ensure perfectly managed contracts:

Maintains alignment in the internal teams:

While estimating the efficiency of the project or rating the employee performance, KPIs keep internal teams united, and together they move in the same direction.

Ensures healthy status of contracting:

Key performance indicators provide a realistic approach toward the organization's goodwill, warning the organization from risk factors to financial indicators.

Make required adjustments:

The contracting KPIs observe the failure and success of the organization that provides an idea of the relevant activities that are going on and the changes required.

Accountability of the Team:

The team must provide value with key performance indicators that enable the employees to track their performance and help managers to monitor them.

What are the types of contracting KPIs?

Key performance indicators are of many types - some measure monthly progress based on an objective, while others have a longer-term focus. The one thing that ties all KPIs is that they are strategized to follow common goals. Here's an overview of some of the most common types of KPIs:

  • Strategic: This is one of the most significant key performance indicators observed in organizational goals. Executives generally target one or two strategic KPIs to measure the organization's performance within a specific time.
  • Operational: These KPIs generally measure execution in a short time frame and concentrate on organizational methods and efficiencies.
  • Functional Unit: Many key performance indicators are linked to typical functions, such as finance or IT. While IT might follow time to the solution or average uptime, finance KPIs track gross profit margin or investment return. These operating KPIs can also be categorized as strategic or operational.
  • Leading vs. Lagging: The type of key performance indicator the organization implements and the difference between leading and lagging indicators should be figured out. While conducting KPIs can support predicting results, lagging KPIs track what has already been accomplished. Organizations use a mix of both to confirm they're tracking what's most significant.

What are the key performance indicators of the contracting software?

There are several KPIs to measure the performance of the contracting software, among those, these three hold the significant position:

1. Ascertain The Desired results and align the KPIs accordingly

Successful contract lifecycle management differs across trades, relying on the company's size, industry, and general maturity level.

There are, however, several practices that a company should look to implement in digital contract management:

  • Reducing business risk
  • Diminishing time to signature
  • Bringing out maximum value from contractual agreements
  • Minimizing the chances to miss out on contract renewals on time
  • Assuring compliance with responsibilities across all parties
  • Optimizing procedures across every stage of the contract lifecycle

Contract management KPIs clearly define their relation to a result and the procedure, execution, or management that directly involves overall progress.

Measurable KPIs are also mandated to display profits and losses in performance that is necessary to create a baseline for comparison, establish the targets based on previous data and set a realistic period to meet the ser targets.

2. Consider Carefully the easy Measurability of digital intelligent contracts

Data forms the base of every KPI to layout for the trade. The accessibility, precision, and importance of data needed will all need to be challenged. Before defining a KPI, you should have a clear concept about:

  • The data required for setting the KPI and any other supporting data
  • The source of data and the procedure to store it
  • The process of tracking the data, updating them, and manipulating them.
  • The required time and effort for accessing the data and creating a meaningful report


The business operations and credentials do not allow quick and precise data collection. The reason could be anything, including the present contract management platform.

If there is no reliable solution that works on enhancing manual procedures, measuring the KPIs evolves into a time-consuming effort.

If a contract management software manages the work, the accessibility is addressed by creating the KPI report, and gathering data become complicated as it encompasses multiple touchpoints. Modify these access levels so you can profit from data-driven dashboards that deliver a clear picture of execution.

3. Define Ownership Of KPIs

Estimating actual execution and success is not worthwhile if the individual's responsibility for improvements is not entrusted to the responsibility. No company should set the desired outcome without committing appropriate support to its accomplishment.

Determining ownership completes responsibility for delivering the expected outcome, exhibition and study of the recent data, the constant review of the KPI in question, findings on how appropriate the KPI supports the company, and the reporting efforts.

Key Takeaways:

  • KPIs deliver targets for internal teams to shoot for and milestones to ensure improvement.
  • Contract management KPIs clearly define their relation to a result and the procedure, execution, or management of a contract.
  • A contract management software manages the work, the accessibility is addressed by creating the KPI report